Event Details

Online video consultation skills for virtual patient care : A telemedicine training module for medical students

Jul 11, 2025

Audio-Visual Room, BGSGIMS Library

Total Number of Interns Trained: 162

Course Designed & Coordinated by: Dr. Lavanya S.H., Professor, Department of Pharmacology, BGSGIMS
(As a part of Project Management & Evaluation of FAIMER Fellowship Program, International FAIMER Institute, Philadelphia, 2023 Batch)


Keynote:

The formal telemedicine training for undergraduate medical students is a relatively new concept in the Indian scenario. Except for a few centres offering telemedicine training for residents & postgraduates, medical schools in India do not offer any structured format as part of the undergraduate curriculum.

Training medicos with additional ‘web-side’ skills may result in improved virtual patient care skills (effective communication, clinical care and ethical skills), amounting to effective and timely healthcare delivery; in turn, reducing travelling costs, waiting time for consultations, and the emotional burden on patients & families.

This certification programme, offered by the Department of Pharmacology, BGSGIMS, aims to train medical graduates in the above-mentioned areas so that alumni of the Institute are well prepared to provide remote consultations more efficiently and effectively, thereby improving patient care.

Program Objectives:

  • Analyse the Telemedicine scenario in India, differentiate between Telemedicine and Telehealth, and types of consultation.
  • Apply principles of E-prescribing, Ethical & Medico-legal Aspects of Telemedicine in simulated conditions.
  • Prepare workspace for an effective teleconsultation.
  • Demonstrate appropriate web-side etiquettes, verbal & non-verbal communication skills required for initiating an online video consultation.

Faculty Trainers & Facilitators:

  • Dr. Kalpana L, Professor & Head, Department of Pharmacology
  • Dr. Lavanya S.H., Professor, Pharmacology
  • Dr. Vandana, Postgraduate, Pharmacology
  • Dr. Sagarika Mazumdar, Tutor, Pharmacology

Program Details:

Following the inauguration of the program by the Dean, Dr. M.E. Mohan, students underwent training in four interactive modules on Telemedicine in the Indian Scenario, Informed Consent, E-prescribing & Communication module.

This was followed by a live demonstration on a simulated patient (case-scenario based), hands-on training (workshop) with critical feedforward. Students were evaluated with a pre & post-test (electronic forms), simulated patient encounter (validated checklist-based), and peer feedback.